Technical Support


This information may be used as a reference tool for resolving many of the common Internet problems. West Wisconsin Telcom is not responsible if these solutions result in decreased computer performance, damages or other computer related problems. Please, only use these solutions if you feel comfortable changing the settings on your computer. If you are unfamiliar with changing the settings on your computer, please call our office at 715/231-2000 (Menomonie Area), 715/874-5225 (Eau Claire Area) or 715/664-8311 (Downsville Area), or you can reach us by e-mail at help@wwt.net

You may also call technical support: 1-888-795-2734, 7 days a week, 7 am to 11 pm CST.

Below are some of the most Frequently Asked Questions from customers.
Resources
* Speed Test * Online Time
* Change Password * Software Downloads
* Web Space Usage

*  How can I update my Windows computer?

*  How can I scan my computer for viruses?

*  I'm unable to send or receive e-mail, what can I do?

*  What do I do if I can't connect to the Internet?

*  How do I check my e-mail from another computer when I'm not at home?

*  How can I filter out some or most of the junk E-Mail I receive?

*  How do I upload files to the Internet?

*  How do I use WS-FTP to transfer files from my computer to the Internet?

*  How can I protect my computer from being damaged by lightning?

*  What are West Wisconsin Telcom's general Internet settings?

*  What is the V92 dial-up modem specification?

Technical Support Contact Form

Name:
Telephone Number:
Alternate/Cellular Number:
Email Address:
I'm having problems with my:
Please describe your support issue in the area below.
Be as descriptive as possible, including the entire text of any error messages.

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Locations in Downsville, Menomonie and Eau Claire.

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