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Lifeline

The Lifeline Program is designed to reduce the monthly telephone charges for low income-eligible customers. Lifeline Program is ONLY for households with one phone line. A verification of continued Lifeline qualification is performed annually.

Any member of the active customer's household whose low income qualifies the customer for benefits under at least one of the following programs:

• Wisconsin Homestead Tax Credit
• Wisconsin Works or W2
• Medical Assistance (MA)
• Supplemental Social Security (SSI)
• Low Income Home Energy Assistance Program (LIHEAP)
• Food Stamps
• Badger Care

Eligible household will reduce their monthly bill by at least $8.50 to $10.00 under the Lifeline Program. A higher credit will be issued if needed, so that the monthly bill is no more than $15.00 for the following services:

• A residential line
• 120 local calls, excluding Extended Community Calls (ECC)
• 911
• Federal subscriber line charge (currently $6.50, if less than $6.50, the Lifeline Credit is reduced by that same amount)
  

No charge for 900 Blocking, Toll Blocking, or Toll Limitations.

Link-up Program

The Link-up Program is designed to help households without telephone service to subscribe to it and those with phone service to keep it when they move.