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Planning to Dig in your Yard?
Although we bury telecommunications lines a safe distance underground, erosion and landscaping can bring them closer to the surface. These simple steps could save you considerable expense, avoid the inconvenience of interrupted telephone service. Before you begin any project that requires you to move earth, such as digging fence posts, planting trees or scrubs, or excavating, call your local one-call center to mark your underground telephone lines. In Wisconsin they require that you wait three full working days so that the various utilities can mark their lines.
As a FREE service, colored markings will be placed for your safety. Please respect the marks and dig carefully around them by hand.
Effective April 13, 2007, you will be able to dial 811 to reach Digger's Hotline.
Call 3 Work Days Before You Dig
Diggers Hotline now offers a way to file your locate request online with Email-a-Locate.
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Utility Location & Coordination Council Uniform Color Codes
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| Red |
Electric power lines, cables, conduit and lighting cables |
| Yellow |
Gas, oil, steam, petroleum or gaseous materials |
| Orange |
Communication, cable tv, alarm or signal lines, cables or conduit |
| Blue |
Water, irrigation and slurry lines |
| Green |
Sewers and drain lines |
| Pink |
temporary survey markings |
| White |
Proposed excavation |
GENERAL DEFINITIONS
Ticket – Either an inbound locate request or an outbound
message to Diggers Hotline members.
Valid Ticket – A ticket for which work begins within 10
calendar days after the legal start date AND work is not
interrupted for more than 10 calendar days.
Invalid Ticket – A ticket for which work has not started
within 10 calendar days after the legal start date or work has
been interrupted for more than 10 calendar days.
Standard Locate – A locate request for new excavation
The legal start date and time is three business days after the
locate request is called in.
Emergency Locate – A locate request, where
excavation or demolition must begin prior to the
standard three business days. An emergency locate
exists only when one or more of the following exist:
• The unforeseen excavation, which, if not performed,
could result in the loss of life or limb.
• The excavation is required to repair a service outage.
• Excavation is required prior to three business days in
order to prevent property damage.
• An unstable condition exists which may result in
any of the conditions listed above (for example, a
leak in any service or main, or a fault in a primary or
secondary wire and/or cable).
Planning Purpose Locate – A locate request for a
project in the planning phase to determine the location
of existing facilities.
Relocate Request – A request to remark or refresh the
marks of a dig site that has already been marked once
by facility owners.
Crew-On Site Relocate – A relocate request for which
a work crew is waiting for facilities to be marked.
Facility owners, or their locators, will attempt to
contact the crew within one hour to notify when the
relocate will take place. Mistakenly known as a one hour
relocate. A crew on-site relocate ticket does not
become valid until the job site has been remarked.
Twenty-Four Hour Relocate – A relocate request for a
valid ticket, which should be remarked within 24 hours.
Three-Day Relocate – A relocate request for an
invalid ticket.
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