The following West Wisconsin Telcom Coop and 24-7 Telcom disclosures are in reference to the FCC Open Internet Rules.

Service Description

Service Offerings

West Wisconsin Telcom Coop and 24-7 Telcom directly offer broadband ISP services in select markets. Pricing for Internet connectivity provided to customers is determined on an individual case basis.

Performance

West Wisconsin Telcom Coop and 24-7 Telcom offer a speed test site to any user or customer. It can be accessed here: Speed Test.

Congestion Management

West Wisconsin Telcom Coop and 24-7 Telcom do not implement any congestion management techniques. West Wisconsin Telcom Coop and 24-7 Telcom engineer and operate their network to accommodate the necessary traffic requirements, with ample capacity and redundancy to address peak traffic levels in the case of a partial network outage. In the event of congestion, all traffic is classified as best effort.

Content, Applications, Service and Device Providers

As a full service Internet Service Provider, West Wisconsin Telcom Coop and 24-7 Telcom deliver a full suite of Internet-based applications. These include:

• Dialup and Broadband Internet Access
• Email
• Web Hosting
• File Transfer Protocol
• Data Backup Services

West Wisconsin Telcom Coop and 24-7 Telcom do not discriminate any customer traffic. Both companies utilize network management techniques that are equal and standard across all user applications. We do not modify our network to make our directly served applications perform better than applications a user would access over the general Internet. For example, West Wisconsin Telcom Coop and 24-7 Telcom do not manipulate our network to perform better for customers accessing our internal email servers versus our customers accessing Google's gmail servers.

The network management practices employed by West Wisconsin Telcom and 24-7 Telcom do not differ between our directly offered applications to those general applications offered over the Internet.

Security Measures

In the event of Denial of Service (DoS), Distributed Denial of Service (DDoS) attack, spoofing or other malicious traffic, West Wisconsin Telcom and 24-7 Telcom will implement inbound and outbound traffic filtering and/or blocking on specific source and destination IP addresses. These actions will be performed to ensure reliability and availability of the West Wisconsin Telcom Coop and 24-7 Telcom networks. These actions will not be utilized for normal Internet applications and traffic. In the case of any suspicious or malicious network activity, notification and forensic information will be made available to the appropriate law enforcement and network security resources for investigation.